Gentlemen: training Department
The International Training &Consultation Center is pleased
to invite you to attend the training program, the information required are in
the following:
Administration and Office
Management: Best Practices and Technologies
Objectives
|
By the end of the course, participants will be
able to:
·
Define and apply the new
roles of executive assistants and administrators to meet modern challenges
·
Use technology to get
more done and to stay connected with the office and their boss
·
Plan and organize work
flow effectively by filing, documenting, sorting, indexing, and retrieving
corporate documents in the most appropriate manner
·
Create quality
standards for a motivating and productive office environment
·
Demonstrate a better
command of the English language including the meaning and spelling of words,
grammar, and the rules of writing
·
Identify and improve the
competencies they require to keep generating added value services
Course outline
|
·
New roles for new times
·
The changing organization
·
The role of management in
the workplace
·
The main tasks of office
managers
·
New roles for new times
·
Optimizing communication
and influence
·
Fostering a professional
attitude
·
Producing results from
various activities
·
Use of technology to get
things done
·
Mastering data management, indexing and archiving
·
Mastering filing systems
·
Five secrets to organize
files better
·
Electronic archiving
·
Records management
·
The records and
information cycle
·
Common problems in
records management
·
Rules for indexing
personal and business names
·
Cross referencing
personal names
·
Creating a motivating and productive office environment
·
Design and productivity
·
Feng Shui office design:
the art of working (tips and basic steps)
·
Dealing with and managing
diversity
·
Communicating across
cultures
·
Six steps to great time
management
·
Dealing with difficult
bosses
·
Inbox zero: managing
emails effectively
- Advanced
communication skills for administrators
- Business
communication
- Communication
defined
- Types
of communication
- Tips
for smart communication
- Creating
powerful short presentations
- Tips
for powerful presentations
- Key
characteristics of dynamic speakers
- The
four step communication process
- The
'A-U-D-I-E-N-C-E' analysis
- The
anatomy of a good presentation
- Advanced
business writing
- Managing
the expectations of readers
- Using
positive and courteous language
- Preparing
meeting agendas and minutes
- The executive
assistant success tool box
- Basic
modern office etiquette
- Telephone
etiquette
- Email
etiquette
- Event
planning and execution
- Preparing
for meetings and conferences
- Major
event planning elements
- The
event tool box
- Team
and leadership skills
- Team
formation stages
- Situational leadership
Administration
and Office Management: Best Practices and Technologies
The
cost of the program include the following
|
¨ The training package.
¨ Certificates in Arabic and English for each participant.
¨ Training tools (projector, pens and writing papers).
¨ Evaluations.
¨ The instructor.
¨ The training hall.
¨ Airport transfers.
Payment
Information
|
¨ Payment by bank check on behalf of the International
Training &Consultation Center.
¨ Payment by funds transfer.
¨ Cash.
Registration
& Contact information
|
¨ Please sent confirmation letter for attending, to the
following contacts:
Ø Amal abdulrhman
Ø Training Advisor
Ø 00201110056192
If you would like any further
information, please don't hesitate to contact me
Training Advisor| amal abdulrhman
Mob| 00201110056192
With respect
 |
Administration and Office Management: Best Practices and Technologies
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